Frequently Asked Service Questions

If you have Volvo but didn’t purchase it at our dealership, there's no problem. We’ll help you with whatever routine maintenance and repairs that your vehicle needs. We do not require you to purchase a car from us to use our service department. So, yes, you can bring a vehicle in for maintenance even if you did not buy it from us.

You should consult the owner’s manual of your vehicle to determine the oil change interval. Generally, it’s recommended that you change the oil in your car every six months or around every 5,000 to 10,000 miles. It is essential that you keep clean fluids running through your car to avoid the potential for unexpected car repairs.

No, you do not have to pay for a recall. A manufacturer who asks you to return a vehicle that they made because of an issue with parts is fully responsible for all repairs needed to rectify the situation.

Crest Volvo Cars services all makes and models. You can bring your car, truck, or SUV to us for routine checkups and repairs.

On average, tires last from three to four years. Tire life varies depending on tire type, mileage, and driving conditions. You should consider replacing your tires if they are older than four years even if the tread still looks good. Some wear and tear begin inward before showing signs of damage on the exterior. Here's a tip on how you can check your tire tread. Use the penny test as general guide (if Abe Lincoln head and hair are fully visible then we'd recommend to replace tires).

Depending on your warranty, it usually covers all necessary repairs for four years, or up to 50,000 miles, whichever comes first. Volvo also offers full coverage for powertrain issues without requiring owners to obtain a separate warranty. If there are any questions about a particular part of your warranty, make sure to speak with one of our technicians today.